Leading content strategy at IREX
IREX is a global education nonprofit with offices in 20 countries and programs in 120 countries.
As the organization's first content strategist, I led the development and implementation of a content strategy, redesigned and managed key websites and other digital properties, and helped teams embrace user-centered design, agile principles, and product management fundamentals.
Used content strategy and UX processes in an iterative way.
Streamlined IREX’s digital presence
Modernized our digital governance and improved our digital ecosystem.
Refreshed IREX’s brand identity
Created editorial and design guidelines and templates.
Designed & conducted campaigns
Managed long-term, multichannel efforts to support strategic initiatives.
Volunteering for Ragtag to support progressive candidates
Ragtag is a team of more than 600 volunteer developers, content creators, strategists, designers, data scientists, organizers, and managers who work to identify and solve tech challenges in the progressive ecosystem.
As a volunteer content strategist for Ragtag, I conducted user research to learn about the problems that state legislative campaigns face when setting up their digital presence and digital tools.
Conducted user research
Interviewed campaign managers and inventoried their digital ecosystem.
Introducing content strategy from below at CRS
CRS is a global relief and development nonprofit with offices in more than 100 countries.
I started at CRS as a production editor and designer for technical publications. By the time I left, I was leading content strategy for CRS's largest division, managing user-centered redesigns for websites and digital asset libraries, and serving as a founding member of the organization's content strategy team.
Merged websites in a redesign of crs.org
Adopted a user-centered process to combine competing websites.